Resources to Assist You
Need assistance with the EHR, clinical systems, remote access, and more? Check out the Help Resources below or call 216-844-3327 to reach the UH Service Desk at any time.
Help Resources
UH My Access
UH My Access allows you to remotely access applications, like Employee Direct Access, MyApps, Cisco AnyConnect VPN, Community Record, Outlook Web Access, UH Virtual Desktops (VDI) and Explore myUHhr. You can also remotely change or retrieve your UH password.
Physicians and Employees
Information about VPN, VDI and other resources is available.
Epic Help Line
24/7 technical help and how-to hotline
216-983-EPIC (3742)
UH IT Service Desk
For help with IT resources, including: applications, phones, email, computers, and other items, please call the UH IT Service Desk at 216-844-3327.